Privacy Policy

Effective Date: 01/01/2025
Last Updated: 26/01/2026

Gnacode Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app qPCRSIM (“the App”) and other apps we have created or will create.

1. Information We Collect

We may collect information when you use the App to provide and improve its functionality. The types of data we collect include:

1.1 Information You Provide

  • FASTA IDs or Custom Input: When using the App, you may input a FASTA ID or custom data for PCR simulation. This information is transmitted securely to our server for processing.
  • Contact Information: If you contact us for support or feedback, we may collect your name and email address.

1.2 Automatically Collected Information

The App may automatically collect:

  • Device Information: Such as your device type, operating system version, and unique identifiers.
  • Usage Data: Including logs of interactions with the App, error reports, and performance metrics.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process FASTA IDs, design primers, and run simulations.
  • To generate results, including PCR amplification and melting point analysis.
  • To deliver results and reports securely to your device.
  • To improve the App’s functionality and user experience.
  • To respond to feedback or inquiries.
  • To prevent spamming of our servers, the IP address is used to avoid more than 10 requests per minute or more than 1 per second.

3. Data Sharing and Disclosure

We value your privacy and do not sell or share your information with third parties except as described below:

  • Service Providers: Trusted partners that assist us with secure data hosting and computation.
  • Legal Obligations: If required by law or court order, we may disclose information.

4. Data Retention

  • Your simulation results are stored temporarily on our servers.
  • Results are deleted automatically based on a First-In-First-Out (FIFO) principle to manage server capacity.
  • Depending on use the results you generated might be stored on the server for 30 days
  • The recorded IP address will be deleted daily, and is only used request control

5. Security of Your Information

We implement industry-standard measures to safeguard your data during transmission and storage. However, no system is entirely secure, and we cannot guarantee the security of your information.

6. Third-Party Services

The App may include links to external websites or services. We are not responsible for the privacy practices of these third-party services.

7. Your Choices

You have the following rights regarding your data:

  • Access and Correction: Contact us to review or update your information.
  • Opt-Out: You may stop using the App at any time and request data deletion by contacting us., otherwise IP is deleted daily and the results we stored from your requests are deleted automatically every 30 days.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected here, and we encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Gnacode Inc.
Email: info@gnacode.com
Address: 11 Sunrise Way SW, Medicine Hat, T1B4S3 Alberta, Canada